What if I need help along the way?
We have a full team of eCommerce experts who can help you get up and running quickly, create a great design or manage your business for growth.
Do I need a merchant account to sell online?
No. Although a merchant account is a great way to save money, you may accept orders using PayPal™ or offline payments.
Are you PCI certified?
Yes. We are a PCI certified full-service provider and continue this year after year to keep your customer's data safe.
How many emails/month can I send?
You can send unlimited emails with the autoresponder email package.
What if I have a contact database larger than 2500?
Contact database upgrades are available once your contact list exceeds the package limit. Contact us for details or upgrade
directly within your account on the Renew/Upgrade page.
Can I import my contact list from another email provider?
Yes, you can import your contacts using our Import Contacts tool. Our service supports only permission based Email Marketing. This
means that when you import a new list of Contacts into your account, they will go through a double opt-in confirmation process to
confirm that you have permission to send commercial email to your contact list. Any contact that does not confirm their subscription
will remain in your database, but will not be eligible to receive email until they opt-in. We do not allow lists that have been
rented, purchased or gathered using automated scripts to be imported into our system. If your Contact list is already double opt-in
confirmed and you would like to inquire about importing your contact list without re-confirming, please contact our Client Services
team to determine whether you are eligible to bypass our opt-in requirement.
What if I need a larger plan?
No worries. We have solutions to meet larger businesses. Contact us and an eCommerce expert will give you the details.
Can I change my plan at a later date?
Yes, you can upgrade at any time inside your control panel. There are no additional costs to changing plans.
What payment gateways do you support?
1ShoppingCart® is compatible with over 50 leading online merchant account providers, including PayPal.
See full list.
Can I use my own custom email template?
Yes. You can copy your own html or text based template, or use one of our pre-designed custom templates.
Can this work with my existing website?
Absolutely. Just place a form on your website for customers to sign up. Using our autoresponder capabilities, you can
send targeted, scheduled emails to these contacts.
How do I take advantage of your integrated eCommerce features?
Simple. You can upgrade to one of our store packages easily. Click here to view our store packages with built-in email marketing.
Are there any contracts to sign?
No. There are no contracts. You are charged month to month or a one time charge for annual packages.